1395 Brickell Ave, Miami, FL 33131, USA
Contact us via our contact form

Frequently Asked Questions

Find answers to the most common questions about our English programs, methodology, and services. Can't find what you're looking for? Contact us for personalized assistance.

Choose a Category

Browse questions by category to quickly find the information you need.

Fluent Way stands out through our scientifically-backed methodology that delivers results 12 times faster than traditional methods. Our unique approach combines:

  • Cognitive Science Integration: We apply findings from neurolinguistics and psychology to optimize learning
  • Cultural Intelligence Training: Beyond language, we teach cultural nuances and professional communication
  • Small Class Sizes: Maximum 15 students per group ensures personalized attention
  • Expert Instructors: All teachers are certified native speakers with advanced degrees
  • Proven Results: 97% satisfaction rate and 87% of business students receive promotions within 6 months

Most students see significant improvement within 4-6 weeks, but timeline varies by program and individual goals:

  • General English: Noticeable improvement in 4-6 weeks, conversational fluency in 12 weeks
  • 3-Month Intensive: Rapid daily progress, fluency achieved in 12 weeks
  • Business English: Professional communication confidence in 6-8 weeks
  • Individual Coaching: Customized timeline based on specific goals (IELTS prep can show results in 4-8 weeks)

Our accelerated methods ensure you see measurable progress much faster than traditional language schools.

Yes, we conduct a comprehensive assessment to ensure you're placed in the most appropriate program:

  • Free Assessment: 30-minute evaluation covering speaking, listening, reading, and writing
  • Goal Discussion: Understanding your specific objectives and timeline
  • Program Recommendation: Personalized recommendation based on your level and goals
  • Learning Style Analysis: Identifying how you learn best to customize instruction

This assessment can be done in-person or online, and helps us create the most effective learning plan for you.

We specialize in adult education and accept students 18 years and older. Our programs are designed for:

  • Young Professionals (18-30): Career development and academic preparation
  • Mid-Career Professionals (30-50): Business advancement and specialized skills
  • Senior Professionals (50+): Executive communication and cultural refinement
  • Retirees: Personal enrichment and social integration

Our adult-focused environment ensures relevant content and peer interaction appropriate for professional development.

Yes, all students receive official certificates upon successful program completion:

  • Course Completion Certificate: Official document with program details and achievement level
  • CEFR Level Certification: Internationally recognized proficiency level (A1-C2)
  • Digital Credentials: LinkedIn-verifiable digital badges for professional profiles
  • Specialized Certifications: Business English, Test Preparation, or Industry-specific credentials

Our certificates are recognized by employers, universities, and immigration authorities worldwide.

Program selection depends on your current level, goals, and timeline:

  • General English: Beginners to intermediate, comprehensive skill building
  • 3-Month Intensive: Fast results needed, willing to commit 3+ hours daily
  • Conversational English: Intermediate+ level, want speaking confidence
  • Business English: Professional advancement, workplace communication
  • Individual Coaching: Specific goals (IELTS, immigration, academic)
  • Advanced Professional: Executive-level communication, C1+ level

Our free consultation includes program recommendation based on your assessment results.

Yes, we offer flexibility to adjust your learning path:

  • Program Transfers: Switch to different program if your needs change
  • Level Adjustments: Move up or down based on progress assessment
  • Schedule Changes: Modify class times or frequency as needed
  • Format Changes: Switch between group classes and individual coaching

We'll work with you to ensure you're always in the most appropriate program for your goals.

All programs include comprehensive learning materials and support:

  • Textbooks & Materials: Premium learning resources and online access
  • Progress Tracking: Regular assessments and feedback sessions
  • Conversation Clubs: Additional speaking practice opportunities
  • Online Platform: Homework, practice exercises, and resources
  • Individual Sessions: One-on-one time with instructors (varies by program)
  • Certificate: Official completion certificate

Higher-tier programs include additional benefits like career coaching and networking events.

Yes, we offer multiple formats to accommodate different preferences:

  • In-Person Classes: Traditional classroom experience at our Miami campus
  • Virtual Classes: Live online classes with full interaction
  • Hybrid Options: Combination of in-person and online sessions
  • Individual Online Coaching: One-on-one sessions via video call

Our online classes maintain the same quality and interaction as in-person learning.

We understand that life happens and provide makeup options:

  • Makeup Classes: Attend equivalent classes in other time slots
  • Recording Access: Review recorded sessions for online classes
  • Individual Sessions: One-on-one catch-up sessions when needed
  • Extended Timeline: Additional time to complete program if necessary

We work with you to ensure missed classes don't impact your progress.

Our pricing varies by program and includes all materials and support:

  • General English Mastery: $299/month (3-month program)
  • English in 3 Months: $450/month (3-month intensive)
  • Conversational English: $350/month (2.5-month program)
  • Business English: $520/month (3.5-month program)
  • Individual Coaching: $120/hour (flexible scheduling)
  • Advanced Professional: $680/month (4-month program)

All prices include materials, assessments, and certificates. Payment plans available.

Yes, we offer flexible payment options to make our programs accessible:

  • Monthly Payments: Pay month-by-month with no long-term commitment
  • Upfront Discount: 10% discount for full program payment in advance
  • Split Payments: Divide monthly payments into bi-weekly installments
  • Corporate Billing: Direct billing to employers for sponsored students
  • Family Discounts: 15% off for multiple family members

We also accept major credit cards, bank transfers, and PayPal for convenience.

Our pricing is transparent with no hidden fees. Program costs include:

  • All Learning Materials: Textbooks, workbooks, and digital resources
  • Assessment and Testing: Initial placement test and progress evaluations
  • Certificate: Official completion certificate
  • Online Platform Access: Learning management system and resources
  • Conversation Clubs: Additional speaking practice sessions

The only optional additional cost might be intensive individual coaching beyond included sessions.

Yes, we believe in making quality education accessible:

  • Need-Based Scholarships: Up to 50% tuition assistance for qualifying students
  • Early Bird Discount: 15% off for enrollment 30 days in advance
  • Referral Rewards: $100 credit for each successful referral
  • Student Discounts: 20% off for full-time university students
  • Military/Veteran Discount: 25% off for active military and veterans
  • Healthcare Worker Discount: 20% off for medical professionals

Contact us to discuss scholarship opportunities and verify discount eligibility.

We offer a fair and transparent refund policy:

  • 7-Day Satisfaction Guarantee: Full refund if not satisfied within first week
  • Prorated Refunds: Refund unused portion if you need to withdraw
  • Medical/Emergency: Full refund for documented medical or family emergencies
  • Program Transfer: Switch programs with no penalty in first 2 weeks
  • Graduation Credit: Credit toward advanced programs upon completion

We want you to be completely satisfied with your investment in English education.

We offer flexible scheduling to accommodate busy professionals:

  • Morning Classes: 9:00 AM - 12:00 PM (Monday-Friday)
  • Afternoon Classes: 1:00 PM - 4:00 PM (Monday-Friday)
  • Evening Classes: 6:00 PM - 9:00 PM (Monday-Friday)
  • Weekend Classes: Saturday 9:00 AM - 4:00 PM, Sunday 10:00 AM - 3:00 PM
  • Intensive Schedule: 3+ hours daily for accelerated programs
  • Individual Coaching: 7 days a week, 7:00 AM - 9:00 PM

New cohorts start every 2-4 weeks depending on the program.

Class frequency varies by program to optimize learning outcomes:

  • General English: 3 classes per week (12 hours total)
  • 3-Month Intensive: 5 classes per week (15+ hours total)
  • Conversational English: 2-3 classes per week + conversation clubs
  • Business English: 2 classes per week + workshops
  • Individual Coaching: 1-5 sessions per week (customizable)
  • Advanced Professional: 2 classes per week + networking events

All programs include additional practice opportunities and conversation clubs.

We offer multiple start dates throughout the year for maximum flexibility:

  • General English: New cohorts every 4 weeks
  • 3-Month Intensive: New cohorts every 6 weeks
  • Business English: New cohorts every 6 weeks
  • Advanced Professional: New cohorts every 8 weeks (limited enrollment)
  • Individual Coaching: Start anytime with 48-hour notice
  • Conversational English: Rolling admission, join anytime

Contact us for specific upcoming start dates for your preferred program.

Yes, we understand that schedules can change and offer flexibility:

  • Time Slot Changes: Switch between morning, afternoon, or evening
  • Day Changes: Modify which days you attend classes
  • Temporary Adjustments: Short-term schedule modifications for work/travel
  • Format Changes: Switch between in-person and online classes
  • Pause Options: Temporary hold on classes for up to 30 days

We'll work with you to find a schedule that fits your changing needs.

Our proprietary Fluent Way Methodology combines several evidence-based approaches:

  • Cognitive Science Integration: Memory optimization and pattern recognition techniques
  • Communicative Approach: Real-world communication from day one
  • Task-Based Learning: Practical scenarios and problem-solving activities
  • Cultural Intelligence Training: Context and cultural nuance understanding
  • Spaced Repetition: Scientifically-timed review for long-term retention
  • Immersive Practice: English-only environment with native speakers

This combination delivers results 12 times faster than traditional grammar-focused methods.

All Fluent Way instructors meet strict qualification requirements:

  • Native English Speakers: Born and educated in English-speaking countries
  • Advanced Degrees: Minimum Master's degree in TESOL, Linguistics, or Education
  • Professional Certifications: TESOL, CELTA, or equivalent teaching credentials
  • Specialized Training: Fluent Way methodology certification
  • Proven Experience: Minimum 5 years teaching adults professionally
  • Ongoing Development: Regular training updates and skill enhancement

Many of our instructors have additional specializations in business, healthcare, or academic English.

We use comprehensive progress tracking to ensure continuous improvement:

  • Weekly Assessments: Speaking, listening, reading, and writing evaluations
  • Digital Portfolio: Online tracking of assignments and achievements
  • Milestone Celebrations: Recognition of major progress achievements
  • Individual Consultations: Regular one-on-one progress reviews
  • Skill-Specific Metrics: Detailed breakdown of improvement areas
  • Goal Alignment: Progress measured against your specific objectives

Students receive detailed progress reports every 2 weeks with specific recommendations.

We integrate modern technology to enhance learning effectiveness:

  • Interactive Whiteboards: Visual and interactive lesson delivery
  • Learning Management System: Online homework, resources, and progress tracking
  • Speech Recognition Software: Pronunciation practice and feedback
  • Video Conferencing: High-quality online class experience
  • Mobile Apps: Practice exercises and vocabulary building
  • Virtual Reality: Immersive conversation practice scenarios

Technology enhances but never replaces human interaction and personalized instruction.

Homework varies by program but is designed to reinforce classroom learning:

  • General English: 1-2 hours per week, flexible scheduling
  • 3-Month Intensive: 1-2 hours daily, structured practice
  • Business English: 2-3 hours per week, professional projects
  • Individual Coaching: Customized based on goals and timeline
  • Advanced Professional: 2-4 hours per week, strategic projects

All homework includes online support, automatic grading, and instructor feedback.

Still Have Questions?

Can't find the answer you're looking for? Our education consultants are ready to provide personalized assistance and detailed information about our programs.

Free Consultation

Schedule a personalized session

Schedule Now
Email Support

Get detailed answers via email

Send Email
Visit Campus

Tour our facility and meet the team

Get Directions

Ready to Start Your English Journey?

Now that you have all the information, take the next step toward English fluency and career advancement. Join thousands of successful students who chose Fluent Way.